In LA

I had some trouble installing Palm Desktop on my ibook, and chances are you will too. But thankfully there is a solution. Here’s the tale from the top.

I installed a new version of OS X on my ibook, and afterward needed to reinstall palm desktop to get syncing to work. I jumped through all the hoops required to download Palm Desktop (is it really absolutely necessary for me to have to find and enter my Treo 600’s serial number in a form just to download the software? Annoying, bothersome, unnecessary.). I then began my futile attempt to install Palm Desktop.

The installer crapped out with an error message very quickly in the install process (wish I could remember the error message). After much searching, I found out that the culprit is a permissions problem of which PalmOne is aware and has a fix available. It boggles my mind that PalmOne doesn’t mention the availability of this fix right away in huge print on the download page for the Mac version of the latest Palm Desktop, because I think just about every Mac Palm user who ever needs to install a new version of Palm Desktop will need to run this fix (apparently, anyone who has ever installed isync will need to run the script to change the permissions on a couple of folders).

After running the script, available here (get PalmOnePermissionsFixer.sit), I was finally able to install Palm Desktop. Yay.

This entry was posted on Tuesday, March 29th, 2005 at 2:16 am and is filed under PalmOS, Treo 600. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.